5 Ways To Achieve Success As A B&B Owner

5 Ways To Achieve Success As A B&B Owner | Hotel Upselling

You’ve always wanted to run your own B&B. You have the right property, a great hotel PMS, enough time on your hands to make a serious go of it and you’re confident the location is ideal.

So, where do you begin?

Make no mistake, running a B&B is incredibly hard work. For many, it’s a lifestyle business, but it’s a lifestyle that can quickly swallow you up and cause undue stress if you go about it the wrong way.

Help is at hand! We’d like to give you the leg-up you need to get started on the path to B&B success with the following five tips:

1. Work your personality into the business

Working your personality into your business | management systems for hotels london

Ask any guest who enjoyed their stay at a B&B what it was that set it apart, and one of their answers is likely to be “the owner”.

You are a huge part of your B&B business. You need to be welcoming, approachable and flexible if people are to recommend your property to their friends.

Thankfully, that’s you all over, so work your personality into the business from the moment it starts.

2. Don’t do it alone

Meal Tips for B&B Owners | Hotel Booking Systems

When first starting out, you may have no choice, budget-wise, but to run the entire operation single-handedly (or in conjunction with your partner).

Despite this, budgeting for staff in the future is a vital tactic, because you’ll quickly find this is a business you simply can’t run by yourself.

For instance, think about finding help for the cleaning and breakfast preparation. Even just a few hours from the right pair of helping hands will make the world of difference once your B&B business starts to take off.

3. Embrace technology

embrace technology at your B&B | Hotel Software UK

Your website, online hotel booking systems, guest review platforms and social media will become vital tools as your business grows.

Just because you’re running an ultra-small business doesn’t mean you can do it without technology of this kind. In fact, without it, you’ll struggle to compete against the big boys of the industry.

Thankfully, all of this technology is within reach these days - none of it will break the bank or prove cumbersome to use.

4. Write a business plan

B&B Business Plan | Hotel Booking Systems

Many a B&B business owner has skipped this step in the belief that it isn’t required. You simply open your doors, advertise the accommodation that’s available and deliver a great guest experience, right?

At its base level, that’s exactly what you’ll be doing, but the absence of a business plan will mean you won’t haven’t planned or budgeted for the future. And that means your business will struggle to become sustainable.

You don’t need to pen War and Peace, but a concise, well-considered business plan written with the help of a knowledgeable friend or business associate will really make the difference.

5. Accept the realities of being a B&B owner

B&B Owners Realities | Hotel Software UK

One of the most exciting things about running a B&B is that very few days are the same; you’ll be met with new challenges and triumphs every week.

This is where the realities of being a B&B owner need to be identified and taken into consideration. Make sure you’re comfortable with what it entails; the uncertainty, long days and varied roles you’ll have to play need to be met with a strong will and desire to succeed.

Wrapping up

Like any business venture, it takes a huge amount of bravery, persistence and courage to become a B&B owner.

Follow our tips above, and you’ll embark on this adventure with a mindset that will give you the greatest chance of success.



Welcome Anywhere has over 30 years of experience in helping independent hoteliers deliver guests an unforgettable experience with its simple property management system that controls your daily activities. The best part -  it’s all cloud hosted! We develop scalable solutions for your property such as PMS, a Booking Engine and Channel Manager. Our team has a wealth of experience in the hospitality industry and we serve you to better serve your guests.


Call us today at + 44 (0) 33 0100 1090, or email us at sales@welcomeanywhere.com. We will be happy to walk you through Welcome Anywhere’s all-in-one solution for your property management needs.