In episode 12 of the Welcome Systems podcast, we're joined by two award-winning hoteliers - Frances Meeres Young of Stoberry House and Struan Lothian from Knockendarroch Hotel and Restaurant.
Having both picked up prestigious awards from the Good Hotel Guide this year, we decided to quiz Frances and Struan on what it takes to become a successful independent hotelier in the digital age.
This is a must-listen for any hotelier who wants to know how to raise occupancy, develop a consistent yet personalised service and make the most of the wonderful technology available today.
Find out more about Stoberry House by clicking here
Find out more about Knockendarroch Hotel and Restaurant by clicking here