The Winner of Welcome Systems Ltd’s iPad Mini competition for the hotelier best able to describe their experience of using the Welcome Anywhere property management system via Capterra.com, is Elizabeth Wells, reservations manager at the Mannin Hotel on the Isle of Man.
Welcome Systems set the competition to mark the latest update of its fully cloud-based Welcome Anywhere property management system, and to highlight how mobile devices offer the perfect platform to manage hotel room reservations, pricing, marketing and guest communications on a 24/7 basis.
Describing Welcome Anywhere’s pros as being its ‘simplicity of use and doing everything we need for a medium-sized hotel’ on her Capterra.com review, Elizabeth continues:
“I previously worked for another hotel that used Welcome Anywhere to manage its bookings, so I was already aware of the system and the advantages it offers.
“When I moved to join the Mannin Hotel, which is relatively new after opening in April 2016, I became involved in almost everything, from choosing which sugar sachets we’d use through to putting all of our front and back office systems into place!
“In this day and age you have to use an online booking system. The hotel manager and I looked at several options to begin with, and we eventually chose Welcome for a number of reasons.
“Being on the Isle of Man means it can be difficult to get maintenance for software or hardware issues quickly and efficiently. The fact that Welcome is fully cloud-based, maintained by Welcome around the clock, and there are no physical moving parts makes a lot of sense for us.
“A highly visual web portal additionally means that tracking occupancy and avoiding double-bookings is no longer a concern. It also ties in seamlessly with all of the major booking engines and the Global Distribution System, allowing us to show live availability for our 54 bedrooms at all times.
“Business for the Mannin Hotel has taken off beyond our wildest expectations. There aren’t many new hotels on the Island and we’re very proud of our excellent staff and excited that demand is proving so high.
“Naturally I’m delighted to start the New Year with a brand new iPad to help manage our bookings!”
John Jones, Managing Director of Welcome Systems Ltd, added:
“Welcome Anywhere has always been suited to devices of all sizes, but our latest update features significant improvements to the way the system performs on tablets and smartphones.
“There’s no doubt the future of hotel and restaurant booking is continual innovation online. We’re thrilled to be pressing ahead with our mission to help hotels, B&Bs and pubs with accommodation meet raised customer demands for improved comfort, value, technology and convenience.”